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Author: Mike Knapp

Mini Case Study: Accounting Process Improvement

Posted by Mike Knapp in IT Management

Over the last several months I’ve been spending time working with a client’s finance department on process improvement.  While their headcount is quite small, their finance and accounting there is complex – they’re a multi-national public (SOX applies) company managing several very major projects (think…

The IT Maturity and Value Model

Posted by Mike Knapp in IT Management

Technology can be a disruptor or accelerator for businesses. When IT processes are immature and systems not stable, IT is a cost center; distracting and disrupting the business. Working properly, IT is transparent and works like a utility; it’s there working for you when you…