Mike Knapp | CBV Collection Services
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CBV Collection Services

IT infrastructure:
Date:
2014
About

cbvCBV Collections is one of Canada’s longest-standing account receivables company. With more than 92 years in the industry and offices across Canada, we work closely with debtors to take the frustration out of the collections process. We’re dedicated to staying ahead of the curve so that our systems and processes continue to be industry-leading and our clients remain happy.

Our Projects

GrowthPoint Group [Mike] has been working closely with CBV Collections for more than 5 years and has engaged on many projects.

Interim Director, Information Technology

Mike was initially engaged with CBV to take on an interim role of Director, Information Technology. During this project, GrowthPoint provided leadership in developing the IT strategic plan, budget and in making significant improvements to the overall IT infrastructure and team.

ISO 27001 and PCI Implementations

Security and privacy are at the heart of CBV’s operations. GrowthPoint Group [Mike] lead CBV’s ISO 27001 and PCI initiative from launch through successful implementation.

Project Lead: Call Center Build

In 2014, GrowthPoint Group [Mike] assisted in the design, implementation and lead the IT and security project management for the build of CBV’s new call center. The company completed the build and move with no unplanned downtime or disruption to operations.

Testimonials

“Mike was instrumental in CBV achieving its ISO 27001 Certification last year. This required hours of research in understanding our business and implementing a highly successful Information Security Management System. Our ISO auditor was quoted in saying that this was the fastest implementation he had ever seen.

Our company continues to use Mike in our ongoing information security efforts, to include our most recent goal of becoming PCI Certified (the protection of credit card data). I would recommend Mike and his services to any organization.”

Dean Fogarty, Vice President of Information Technology